Bettjeman's takes hair diagnosis one step further, thanks to Kérastase

It took a scientifically advanced hair care giant like Kérastase to introduce the world’s most professional approach to hair diagnosis, which comes in the form of a revolutionary new camera. Known as the Mobile Diag2, it makes it easier for everyone to maintain optimum scalp and hair health by assisting salon professionals in hair diagnosis, letting them prescribe the optimum In-Salon Ritual and homecare programme. I popped into Orakei’s Bettjeman’s salon to have a look at the camera at work, wielded by their hair spa specialist, Willie Pangemanan. I’d seen Willie before for an hour-long moment of bliss a couple of years ago (complete with a Japanese Tea Ceremony), but this time we were talking business, not just how relaxed I was!
Willie starts by explaining that the camera “helps us to get it right when we’re prescribing the correct take home regime for your hair, and to choose which hair rituals you might need when you come into the spa”. He takes two pictures of my scalp – of the top and the nape – and two of the hair, including one of my many years old, rather damaged ends. The first thing that shows up is the keratin clinging to my hair following the Keratin Smoothing Treatment I’d had several weeks before at Stephen Marr, which has also contributed to my surprisingly healthy ends. He spots a little irritation on my scalp at the nape, which he says could be due to the change in season or even stress (had a bit of that lately, I must admit). Healthy scalps normally shed skin every 30 to 40 days and then renew themselves. The Mobile Diag2 camera magnifies the hair and the scalp so a detailed examination is possible to ensure the skin is as it should be. This complimentary service is a crucial aid in assisting Kérastase stylists to comprehensively diagnose exactly what clients’ hair needs are, and to avoid hit and miss solutions. Willie ends by giving me a detailed Kérastase prescription for a healthy scalp and nourished ends, which I’ll use the next time I need to purchase shampoo and conditioner, or am lucky enough to pop back into the glorious Bettjeman’s spa. I recommend it!